Your East Coast Connection
for Packaging and Processing
March 18-20, 2024 | Philadelphia, PA
Pennsylvania Convention Center

Answers to Frequently Asked Questions

Where is PACK EXPO East being held?

Pennsylvania Convention Center
Exhibit Halls A & B
1101 Arch Street
Philadelphia, PA USA 19107
Telephone: 800.428.9000

What are the show dates and hours?

Monday, March 18, 2024: 9:00 am – 4:00 pm
Tuesday, March 19, 2024: 9:00 am – 4:00 pm
Wednesday, March 20, 2024: 9:00 am – 3:00 pm

Will there be shuttle bus service between hotels and the convention center?

No, all PACK EXPO East hotels in our room block are located within a few minutes’ walk of the convention center, so no shuttle services will be provided.

How should I book my hotel room?

To receive discount room rates for show participants, make your reservations through the Travel + Hotel section of this website. The button on the Book Hotel page connects you to the reservations system for Expovision, the official Hotel Reservation Office for PACK EXPO East. Please beware of unofficial housing vendors and scams.

Is there parking at the convention center?

There are many parking options conveniently located within blocks of the Pennsylvania Convention Center. For parking information, visit Link:

What food services are available at the Convention Center?

Concessions are located in the back of exhibit halls A & B and are open 10:00 am –2:00pm daily. Saxbys is located outside the Exhibit Hall and will be open daily8:00 am – 2:00 pm. Complimentary Philly Pretzels will be available at the back of Hall A starting at 11:30 while supplies last.

How do I reserve a scooter or wheelchair?

The Pennsylvania Convention Center offers scooter and wheelchair rentals through Scootaround. To reserve a scooter or wheelchair in advance, call 1-888-441-7575 ext. 6101. It is recommended to reserve at least 72 hours in advance to guarantee your rental will be available when you arrive.The Fed Ex Office at the Pennsylvania Convention Center has a small inventory of scooters and wheelchairs onsite. Because this inventory is for on-site, walk-up rentals only, please note scooters and wheelchairs are available on first come, first served basis.

Where are First Aid Services on-site?

The First Aid office is located in the back of Hall A. If there is an injured person or someone who needs medical attention, contact the Command Station, via a beige house phone at ext. 4911 or by calling 215-418-4911. Relay information to the Command Station and they will either contact the show EMS or the Philadelphia Fire Department Rescue Unit.

What is the photography policy at PACK EXPO East?

Unauthorized photography and videotaping is prohibited. You must obtain permission from the exhibitor prior to videotaping or taking pictures. No cameras or recording devices are permitted in the conference sessions.

Is there a Business Center at the Pennsylvania Convention Center?

The Pennsylvania Convention Center offers a UPS store on site. The UPS store is open 9:00 am – 6:00 pm daily and is located on the 200 Level between Exhibit Halls B & C. To contact UPS, call 215-418-2125 or email

Are there Concierge services available?

The Pennsylvania Convention Center provides a Concierge Desk to make dinner reservations, provide tips, directions and suggestions on the city of Philadelphia. The desk is located on Level 200 Bridge and will be open 10:00 am– 4:00 pm on Monday, March 18 and Tuesday, March 19.

Is there a Lactation Room onsite?

Yes, there are two Lactation Suites within the Pennsylvania Convention Center. Suites are located on level 200, between halls A and B, and on level100 in the Broad St. and Arch St. concourse.

Is there a Baggage and Coat Check?

Yes, the Baggage and Coat Check is in the foyer across from the Hall A entrance. The cost is $3 per item. Hours of operation are: March 18-19, 8:00am - 6:00pm and March 20,8:00am - 3:30pm.

Sponsored by: PACTEON GROUP

Is there a ‘Lost and Found’ at the show?

Yes, inquire at the Show Management Office, Level 200, Room 201A if you have lost or found an item which needs to be returned.

How can I become an Exhibitor at PACK EXPO East?

Submit the exhibit space application to reserve your booth. Booth space will be assigned on a first-come, first-served basis. Once PMMI receives your application, we will contact you to assign your space. To start your application, go to Reserve My Booth.

What is the cost per square foot to exhibit?

The base rate is $32.25 per square foot. PMMI member space rates vary. If you are a PMMI Member and would like to know your space rate, please call 571.612.3200.

Drayage/material handling is included in your space rate provided your shipment/truck checks in at the Pennsylvania Convention Center by 2:00 pm on your assigned target move-in date. See the PACK EXPO East Rules & Regulations for additional information and special assessment pricing.

What is drayage?

Drayage is the moving of the exhibitor’s machinery, etc., off the exhibitor’s truck at the dock to the exhibitor’s booth and back to the dock to be loaded back onto the truck. This is included in the price of the exhibitor’s booth space.

What is the payment schedule for booth space?

A nonrefundable 25% deposit should accompany your Exhibit Space Application. An additional 50% payment is due by August 25, 2023. Final payment is due November 17, 2023.  If you have any questions about payment for your booth space, you can contact Gisella Zapata at or 571.612.3200.

How can I improve my priority point standing?

Each exhibitor is assigned a priority point for space selection. PACK EXPO East, PACK EXPO International and PACK EXPO Las Vegas hold separate priority standings. By exhibiting continuously, and those ahead of you in priority not exhibiting, an exhibitor begins to move up the priority point system. Choosing not to exhibit at PACK EXPO Las Vegas or PACK EXPO International does not affect your PACK EXPO East priority.

What are the height regulations?

Booths that are 599 sq. ft. and under have a maximum 12’ height restriction (no hanging signs permitted), booths 600-1499 sq. ft. have a maximum 14’ height restriction and booths 1500 sq. ft. and over have a maximum 18’ height restriction. Setback and line-of-sight rules apply. For more information, please consult the complete Rules & Regulations.

How many complimentary booth personnel badges do we receive?

Exhibitors can register as many booth personnel as they would like, for free in advance. All badge registrations after the advanced deadline will incur a $15 fee per badge. All badges must be picked up on-site.

How do I populate my company information for inclusion in the online directory?

Login to the Exhibitor Resource Center and complete all items in the “Complete Profile” section to populate your Online Listing. This includes a company description, product categories, vertical markets, any applicable upgrade items and more. The Show Contact for your company must create a new password the first time they log into the Exhibitor Resource Center for PACK EXPO East 2024. The Show Contact can then invite other company contacts to create logins if additional staff members need access.

What is the cancellation policy?

Your 25% deposit is nonrefundable and nontransferable. For cancellations received after August 25, 2023 and by November 17, 2023, the exhibitor will forfeit any monies paid to date up to 75% of the total booth cost, with a maximum forfeiture of $10,000*. For cancellations received after November 17, 2023, exhibitor is obligated to pay the total cost of space assigned.

*Payments made above the $10,000 forfeiture fee will be reserved as a credit towards a future show within 24 months. In the event that the exhibitor does not participate in a PACK EXPO/PMMI show within 24 months, the credit will be forfeited.

For details, see the Rules & Regulations.

Who is the official service contractor for PACK EXPO East?

Our official move-in/move-out and freight services contractor is PACK EXPO Services. Contact for details.

Move In/Move out, Freight Services – PACK EXPO Services
Larry Gibas Jr.

Whom can I contact with questions regarding the show?

For general questions, contact:


12930 Worldgate Drive, Suite 200
Herndon, VA 20170
Phone: 571.612.3200

For exhibit sales questions and sponsorship opportunities, contact:

Patrick Bradley
National Accounts Manager
Phone: 571.266.4413

Daniel Smith
Exhibit Sales Manager
Phone: 312.205.7935

For show-related advertising opportunities in Packaging World, Healthcare Packaging, or OEM, visit  or call 800.355.5595.

Is there a minimum age to access the show floor?

No one under the age of 16 years of age (including infants) will be permitted onto the exhibitor floor during move in/move out.  

No one under the age of 14 years of age (including infants) will be permitted onto the exhibitor floor during show days.