Pack Expo East logo


Answers to Frequently Asked Questions

General Questions

  • Where is PACK EXPO East being held?

    Pennsylvania Convention Center
    1101 Arch Street
    Philadelphia, PA USA 19107
    Telephone: 800-428-9000
    Convention Web Address:

  • What are the show dates and exhibit hours?

    Monday, April 16 – Wednesday, April 18, 2018

    Exhibit Hours: 10:00 am – 4:00 pm daily

  • How do I book a hotel?

    Book online through the PACK EXPO East Hotel Reservation Office (Expovision), offering discount rates for show participants when you book through our website. Expovision is the official Hotel Reservation Office for PACK EXPO East.

    For assistance, you may contact Expovision by email at [email protected] or call:
    Toll-Free: 1-866-523-0877
    Phone: 703-205-0480
    Fax: 703-205-0235

  • Will there be shuttle bus service from the hotels to the convention center?

    No, there is no shuttle service because all official PACK EXPO East hotels are located within easy walking distance of the Pennsylvania Convention Center.

  • How do I reserve a scooter or wheelchair?

    The Pennsylvania Convention Center offers scooter and wheelchair rentals through Scootaround. Daily rental fees are $65.00 for scooters and $25.00 for wheelchairs. To reserve a scooter or wheelchair in advance, call 1-888-441-7575 ext. 6101. It is recommended to reserve at least 72 hours in advance to guarantee your rental will be available when you arrive.

    The Fed Ex Office at the Pennsylvania Convention Center has a small inventory of (6) scooters and (4) wheelchairs onsite. Because this inventory is for on-site, walk-up rentals only, please note scooters and wheelchairs are available on first come, first served basis.

Attendee Questions

  • When will attendee registration open?

    Registration for PACK EXPO East is now open.


  • What are the age restrictions for PACK EXPO East?

    No person under the age of 14 is allowed on the show floor, before, during or after the show.  No strollers are allowed on the show floor.

  • Can spouses attend the show?

    Yes, spouses can attend the show free of charge. 

Exhibitor Questions

  • How can I become an Exhibitor at PACK EXPO East 2018?

    Submit your application as soon as possible. Exhibit space is available on a first come, first served basis and is filling quickly. To start your application, go to Reserve My Booth.

  • What is the cost per square foot to exhibit?

    The base rate is $29.00 per square foot. PMMI member space rates vary. If you are a PMMI Member and would like to know your space rate, please call 571-612-3200.

    Drayage/material handling is included in your space rate provided your shipment/truck checks in at the Pennsylvania Convention Center by 2:00 pm on your assigned target move-in date. See the PACK EXPO East Rules & Regulations and the Exhibitor Services Manual (coming in 2018) for additional information and special assessment pricing.

  • What is drayage?

    Drayage is the moving of the exhibitor’s machinery, etc., off the exhibitor’s truck at the dock to the exhibitor’s booth and back to the dock to be loaded back onto the truck. This is included in the price of the exhibitor’s booth space.

  • What is the payment schedule for booth space?

    A nonrefundable 25% deposit should accompany your Exhibit Space Application. 50% payment is due by August 5, 2017. Final payment is due November 7, 2017. If you have any questions about payment for your booth space, you can contact Dorine Cole at [email protected] or 571-612-3200.

  • When can I register my booth personnel?

    Exhibitor registration is open. Your company’s password will be required in order to register personnel. This password will be provided to the show contact we have on file for your company.


  • How many complimentary booth personnel badges do we receive?

    Exhibitors receive one (1) complimentary booth personnel badge for every 75 sq. ft. of contracted space or fraction thereof. E.g., 100 sq. ft. = 2 badges, 200 sq. ft. = 3 badges, etc.  

  • What are the height regulations?

    Booths that are less than 1,500 square feet have a maximum 12’ height restriction, booths 1,500 square feet and over have a maximum 18’ height restriction. Setback and line-of-sight rules apply. For more information, please consult the complete Rules & Regulations.

  • Where can I get a copy of the Rules & Regulations?

    The PACK EXPO East Rules & Regulations are posted online and will be emailed to you. If you would like an additional hard copy of the rules, contact [email protected] or 571-612-3200.

    If you have any questions about the PACK EXPO East Rules & Regulations, you can contact Merideth Newman at 571-612-3208 or [email protected].

  • How can I improve my priority point standing?

    Each exhibitor is assigned a priority point for space selection. PACK EXPO East, PACK EXPO International, PACK EXPO Las Vegas, Healthcare Packaging EXPO and ProFood Tech hold separate priority standings. By exhibiting continuously, and those ahead of you in priority not exhibiting, an exhibitor begins to move up the priority point system. Choosing not to exhibit at PACK EXPO Las Vegas, Healthcare Packaging EXPO, ProFood Tech or PACK EXPO International does not affect your PACK EXPO East priority.

  • Can I change my target move-in date?

    You can request a change to your target dates by emailing Jim Roche at [email protected]

  • What is my Exhibitor Dashboard login ID?

    The Show Contact for your company will receive an email with an ID and a password to log in to your Exhibitor Dashboard. If you have not received this password or are having trouble logging in, please have the show contact call the PMMI Show Department at 571-612-3200 or email [email protected]. Passwords can only be given out to the Show Contact on file.

  • How do I populate my company information for inclusion in the online directory?

    Go to the Exhibitor Dashboard. The online Exhibitor Search is the directory for the show. As an exhibitor, you are automatically included in the online directory (Exhibitor Search) and the printed Show Guide. The PACK EXPO East Show Guide lists only exhibiting company names and booth numbers. All other information you wish to convey to attendees about your company should be in your online company profile.

    Login information will be sent to the Exhibitor (Show) Contact. Once you have received the ID & Password, you can log in to the Exhibitor Dashboard and begin populating your company description, vertical markets, product categories and more.

    If you have any questions about your Exhibitor Dashboard contact the PMMI Show Department at [email protected] or 571-612-3200.

  • What is the cancellation policy?

    Your 25% deposit is nonrefundable and nontransferable. For cancellations received after August 15 and before November 7, 2017, the exhibitor will forfeit any monies paid to date. For cancellations received after November 7, 2017, exhibitor is obligated to pay the total cost of space assigned. For details, see the Rules & Regulations.

  • Who is the official service contractor for PACK EXPO East?

    Our official move-in/move-out and freight services contractor is PACK EXPO Services, and the contact person is Phillip Ramirez, at [email protected] or 972-751-9416.

    Move In/Move out – Freight Services
    Phone:  847-299-0300
    Fax:  847-299-0301
    Jim Roche, Vice President, [email protected]

  • Whom can I contact with questions regarding the show?

    For general questions, contact:

    11911 Freedom Drive, Suite 600
    Reston, VA 20190
    Email: [email protected]
    Phone: 571-612-3200

    For exhibit sales questions, contact:

    Beth Murray
    Phone: 571-612-3186
    Email: [email protected]

    Nina Sader
    Phone: 571-266-4409
    Email: [email protected]

    For PACK EXPO East sponsorships, Show Daily and opportunities, contact:

    Mike Bradley
    Email: [email protected] 
    Phone: 610-647-8585

    Patrick Bradley
    Email: [email protected] 
    Phone: 610-647-8585

    For show-related advertising opportunities in Packaging World, Healthcare Packaging, Automation World, Contract Packaging, ProFood World or Packaging + Processing OEM, visit  or call 800-355-5595.

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